Fitness Equipment Hire does not allow customers to pick up and return hired equipment. Please allow up to 3 days from the date of hire submission for delivery, although in most cases it will be much quicker than this. Hire will commence on the day the hire item is delivered and fees will be charged by calendar month. At the end of the hire, the equipment will be picked up by Fitness Equipment Hire and returned for inspection.

For each item hired a refundable bond applies if not paying by credit card. Bond is payable separately to monthly hire fees. The cost of the bond will be equal to $50 per item and is payable on top of the monthly hire fees at time of booking. At the end of the hire period, the equipment will be picked up by Fitness Equipment Hire and returned for inspection. Fitness Equipment Hire retains the right to deduct the cost of any damage to the hire equipment from the Bond amount. Bonds will be refunded back to the Hirers authorised credit card, less any necessary deductions, within 7 working days of the date the item was removed from the Hirers delivery address. In the event of hire equipment breakdown or failure (with reference to the Hirers obligation of due care), Fitness Equipment Hire will collect the item/s from the hirer and exchange them with a similar unit at no cost to the Hirer. Fitness Equipment Hire will extend the hire period by the number of days the equipment was not functional.

Fitness Equipment Hire will attempt to contact the hirer prior to hire expiry. Each hire customer has the option to extend the hire period or to return the equipment. Whilst all attempts to contact the hirer will be made, it is the hirers responsibility to inform Fitness Equipment Hire of their intentions prior to the hire expiry date. In the event that Fitness Equipment Hire are unable to establish contact and determine the Hirers intentions prior to the expiry date, once the expiry date has passed the hire will be automatically extended for a one month period and the Hirer agrees that their authorised credit card or debit card will be charged the amount of one months hire for the specific item hired.

The hirer agrees to pay Fitness Equipment Hire the amount of the hire charge together with any applicable goods and services tax, fees, penalties, fines, demands, charges or costs imposed in collecting outstanding hire fees. The hirer authorises Fitness Equipment Hire to complete any necessary action to enable the charging of hire fees to the hirer's credit or debit card details supplied.